This module helps participants to Eliminate the roadblocks that undermine the ability to communicate effectively
Overview:
This module helps participants to communicate more effectively.
Mind Your Manners:
Understanding the importance of Email etiquette; Business Meeting etiquette; Handling of Business Cards; Conference call etiquette that are essential for professional progress.
Eliminate the roadblocks that undermine the ability to communicate effectively
- Using question skills more effectively
- Reading and using body language more effectively
- Conducting more effective conversations
- Dealing with situations assertively & suitably
- Building collaborative relationship that underline trust and respect
Learning Objectives of the Soft Skills and Communication Skills Course:
- Understanding Communication Basics and setting communication goals for success
- Understanding body language and other non-verbal form of communication
- Learning the importance of active listening & responding
- Understanding assertive communication
- Email do’s and don’ts
- Handling Telephone, Meeting and Conference call conversations effectively
